Compare SOLIDWORKS Support Tiers
DMO has two SOLIDWORKS Support Tiers: Support and SupportPlus. Learn more about the features included in each tier below.
| SUPPORT | SUPPORT PLUS | ||
|---|---|---|---|
| Live technical support via phone and email | |||
| Assistance with installation, upgrades, licensing, software bugs and crashes | |||
| SW Upgrades | |||
| Instant access to software updates and new releases of SOLIDWORKS software. | |||
| SW CAM Standard | |||
| SOLIDWORKS CAM Standard powered by CAMWorks® is an integrated 2.5-axis milling programming solution. By utilizing the emerging technologies of Model-Based Definition (MBD) and Knowledge-Based Machining (KBM), SOLIDWORKS CAM can rapidly transform your Design-to-Manufacturing process by improving communication, reducing errors, reducing cycle times, and increasing your product quality. SOLIDWORKS CAM Standard included with active subscription of SOLIDWORKS Standard, Professional or Premium. | |||
| SW Visualize Standard (SW-Pro/Premium only) | |||
| SOLIDWORKS Visualize Standard lets you create compelling visual content of your 3D designs with ease and flexibility. By utilizing photo-quality content early in the design process, useful early feedback can be received so you can make more informed design decisions. SOLIDWORKS Visualize Standard included with active Subscription of SOLIDWORKS Professional or Premium. (i.e. same as on the Product Matrix page). | |||
| Free Certification Exams (1 x Core, 1 x Advanced p.a.) | |||
| One free core (CSWA or CSWP) and one free advanced (CSWPA) exam voucher for each licence on active subscription, per annum. | |||
| MySW Training | |||
| Learn SOLIDWORKS any time with access to hundreds of training videos, see my.solidworks.com/training. | |||
| SW Training class voucher | $600 p.a. | ||
| $600 credit towards a DMO instructor-led SW training course for each licence on a SupportPlus subscription, per annum. | |||
| Complimentary SW Consulting hours | 4 hours p.a. | ||
| 4 hours of complimentary SW Consultancy Services for each licence on a SupportPlus subscription, per annum.. | |||
| Discount on additional SW Consulting | 10% | ||
| Discount on additional SW Consultancy Services. | |||
| Annual SW Health Check | |||
| Complimentary review and assessment report of your existing SW usage and environment, per annum. | |||